Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Booking fees vary depending on:
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).
Booking fees vary depending on:
-
- point of sale (online, Air France ticket office, etc.),
- place of issuance (online or by phone, etc.).
Ticket changes
|
Change made on airfrance.be Self Service Kiosk
|
Change made or a at an Air France airport counter
|
Change made by phone or at an Air France ticket office
|
Change made for a group
|
||
|---|---|---|---|---|---|
|
Ticket purchased on airfrance.be or at an Air France (ticket office) |
No booking fees |
15 € |
15 € |
15 € |
|
|
Ticket purchased on a third party site or travel agency |
No booking fees |
20 € |
30 € |
30 € |
Refunds
|
Refund requested on airfrance.be
|
Refund requested by phone or at an Air France ticket office
|
Refund requested for a group
|
||
|---|---|---|---|---|
|
Ticket purchased on airfrance.be or at an Air France (ticket office) |
No booking fees * |
20 € |
20 € |
|
|
Ticket purchased on a third party site or travel agency |
Refund request to be completed through the third-party website or travel agency used to purchase the ticket* |
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.