Book a flight

Booking fees are administrative costs related to the sale of a ticket.
They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age).

Booking fees vary depending on:
    - point of sale (online, Air France ticket office, etc.),
    - place of issuance (online or by phone, etc.).

Ticket changes

Change made on airfrance.be Self Service Kiosk
Change made or a at an Air France airport counter
Change made by phone or at an Air France ticket office
Change made for a group

Ticket purchased on airfrance.be or at an Air France (ticket office)

No booking fees

15 €

15 €

15 €

Ticket purchased on a third party site or travel agency

No booking fees

20 €

30 €

30 €

Refunds

Refund requested on airfrance.be
Refund requested by phone or at an Air France ticket office
Refund requested for a group

Ticket purchased on airfrance.be or at an Air France (ticket office)

No booking fees *

20 €

20 €

Ticket purchased on a third party site or travel agency

Refund request to be completed through the third-party website or travel agency used to purchase the ticket*

* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.

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