Requests and claims

We are here to help you.
For a faster response, please fill in the online form below.
For priority response, please enter your Flying Blue number

Alternatively, you can contact us by phone on:
82 33 27 01 (opening hours Monday to Friday, 9:00 AM to 5:00 PM)

Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date? The Flying Blue Customer Care department is here to help and will answer all your questions.